recruiting for AO Foundation

AO Foundation

ICT Supporter (a)

davos, switzerland
Full-time 100%

We work directly on behalf of AO Foundation and do not charge any agency fees.

What this position has to offer:

  • The opportunity to be part of a highly committed international team 🌐🤝
  • An interesting and varied job in an exciting and innovative organization 🚀💼
  • Attractive & cool work conditions 😎💻
  • Modern infrastructure 🏢💻
  • The opportunity to work remotely or from the office in Davos 🏡🏢

Interested? Then book a call with us now!

Job Summary

Are you ready to play a crucial role in a dynamic team, using your expertise to support and optimize ICT infrastructure in a fast-paced work environment? 🚀💻

As a recruiting partner of AO Foundation, we are looking for a full-time ICT Supporter (a) in Davos-Platz. In this role, you'll provide primary technical assistance to users through phone, email and on-site channels for both software and hardware related questions, including hardware installation and setup. 🛠️💬

Anticipate an appealing benefits package, covering holidays, pension provisions and global accident insurance. Moreover, enjoy excellent employment conditions tailored to your needs, providing flexibility in working hours and location. 🌍🕒

Excited? Schedule an initial interview with us now! 📞🌐 

#ICTSupporter #TechOpportunity #AOFoundation #FlexibleWork #CareerAdvancement

What You Will Be Doing

  • Provide first-line technical support for users via phone, email and on site for soft- and hardware
  • Installing hardware and commissioning
  • Document and track all support requests in a ticketing system
  • Maintain and update user documentation and knowledge base
  • Support for AO courses and events
  • Collaboration on internal IT projects
  • If needed, you also support our offices in Dübendorf and Zizers

What You Bring To The Job

  • 2 or more years of experience in a technical support role
  • Education in information technology, IT apprenticeship or similar
  • Strong knowledge of Microsoft Windows Client OS, Office365 E5 and iOS/MacOS
  • User-centric and service-centric thinking
  • Strong problem-solving and troubleshooting skills
  • Excellent communication and customer service skills
  • Ability to work independently and in a team environment

  • Travel Requirements: If needed, travel is on a weekly basis to AO offices in Zizers and Dübendorf
  • english: C2 – Proficient
  • german: B1 – Intermediate

Nice-to-Haves

  • Driving licence B

Team

Anticipate a supportive and dynamic team, blending both young and experienced members, fostering an open and collegial atmosphere. The corporate culture thrives on flat hierarchies, direct communication, and transparency across all levels. You'll have ample space for personal and professional growth in an environment that values collaboration over competition.

  • Reports to: Manager IT Servicedesk
  • Colleagues: 7
  • Team Language: English and German

Benefits

Work From Home (WFH) possible

05

Attractive & cool working conditions in the middle of the Swiss Alps

Flexible working arrangements

Generous package of social benefits

Pension Fund

Pension provision

Health Insurance

Global accident insurance

Discounts with leading insurance providers

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Continued education & language courses in English and German

Gym

Shower rooms for employees wishing to cycle to work or go jogging over lunch

Pension provision

Modern infrastructure

Service Anniversaries

Free services such as free parking, cafeteria, business smartphone for private purposes & access to several MS 365-licences

About AO Foundation

The AO Foundation is a medically guided, not-for-profit organization led by an international group of surgeons specialized in the treatment of trauma and disorders of the musculoskeletal system. Founded in 1958 by a group of Swiss surgeons who shared one goal - delivering radically improved patient outcomes in the treatment of trauma and musculoskeletal disorders. Today, the AO has a global network of over 460,000 surgeons, operating room personnel, and scientists in over 124 countries. It has over 18,700 surgeon members working in the fields of trauma, spine, craniomaxillofacial (CMF), veterinary, and reconstructive surgery. Their mission is promoting excellence in patient care and outcomes in trauma and musculoskeletal disorders.

  • Industry: Health care & hospital
  • Founded: 1958
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Next Steps

I Am Interested

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Ready to move forward?

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